Avaya Support Website Live Agent Collaboration

Avaya Support Website Live Agent Collaboration

Avaya Support Website Live Agent Collaboration

With the introduction of Avaya Web Video, Avaya has rounded out our next-generation collaboration capabilities, giving you the choice of whatever real-time, multichannel Web communications you prefer to make your support experience faster and easier. In fact, Avaya is the first communication company to offer interactive two-way video in the Web support setting, providing face-to-face interaction with Avaya experts without leaving the Avaya Support Website environment. With Avaya Web Video, you now have multiple ways to communicate with Avaya and still have access to our other powerful collaboration, diagnostic and issue-resolution tools.

By Vocalcom

Vocalcom's Call Center Software a Business Essential for One Real Estate Company

At first glance, the phrase “predictive dialer” seems a bit incorrect – how could a telephone possibly predict what a human being wants? Yet as MeilleurAgents.com can attest, predictive dialer technology is an effective way for call center personnel to better cater to their customers’ needs and, ultimately, lock in a steadier flow of sales. MeilleursAgents.com, a French real estate...
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