Avaya Support Website Live Agent Collaboration

Avaya Support Website Live Agent Collaboration

Avaya Support Website Live Agent Collaboration

With the introduction of Avaya Web Video, Avaya has rounded out our next-generation collaboration capabilities, giving you the choice of whatever real-time, multichannel Web communications you prefer to make your support experience faster and easier. In fact, Avaya is the first communication company to offer interactive two-way video in the Web support setting, providing face-to-face interaction with Avaya experts without leaving the Avaya Support Website environment. With Avaya Web Video, you now have multiple ways to communicate with Avaya and still have access to our other powerful collaboration, diagnostic and issue-resolution tools.

By Vocalcom

Top Effective Strategies for Telemarketing

It’s the end of a long day, and your target customer finally makes it back home to enjoy a hot meal. The customer puts the television on, fills a glass and sits back to relax. Then, the phone rings—a telemarketer, again. You can almost hear the fork hitting the plate in frustration. A mistimed call will all but guarantee that...
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