Avaya Support Website Live Agent Collaboration

Avaya Support Website Live Agent Collaboration

Avaya Support Website Live Agent Collaboration

With the introduction of Avaya Web Video, Avaya has rounded out our next-generation collaboration capabilities, giving you the choice of whatever real-time, multichannel Web communications you prefer to make your support experience faster and easier. In fact, Avaya is the first communication company to offer interactive two-way video in the Web support setting, providing face-to-face interaction with Avaya experts without leaving the Avaya Support Website environment. With Avaya Web Video, you now have multiple ways to communicate with Avaya and still have access to our other powerful collaboration, diagnostic and issue-resolution tools.

By Vocalcom

IDC: 'Cloud Represents One of the Fastest Growing Submarkets'

Technology is booming, and it is important that companies adapt to the ever-changing nature of business. This is not only important for companies to stay competitive in the eyes of the consumer, but also to future-proof their existing systems. As cloud technology is a massive submarket, it is important that businesses at least take a moment to consider how this...
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