Avaya Virtual Trade Show - Avaya Communicator

Avaya Virtual Trade Show - Avaya Communicator

Avaya Virtual Trade Show - Avaya Communicator

Brad Black, Senior Product Manager, demonstrates Avaya Communicator

By Vocalcom

Raising the Bar for Collection Agencies with Advanced Predictive Dialing

The mere phrase “debt collection” automatically invokes frustrating images of exhausted call center agents attempting to euphemistically tell frustrated customers that they owe money. Thankfully, there is a technology that mitigates these challenges and improves the experience for both customers and collection agencies alike. Conversely, a predictive dialer solution offers many advantages aimed at enhancing agent efficiency and productivity by making...
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