Avaya Virtual Trade Show -Engagement Development Platform

Avaya Virtual Trade Show -Engagement Development Platform

Avaya Virtual Trade Show -Engagement Development Platform

Vamsi Polapragada, Senior Product Manager, demonstrates the Avaya Engagement Development Platform

By Vocalcom

Virtual Call Center: Potential Benefits Remain Untapped

Unified communications (UC) solutions – capable of merging real-time communications, like instant messaging, telephony and voice services with non-real time communications like unified messaging, e-mail and SMS – remain one of the most underused business technology tools. Companies that have already employed the technology have a head start on their competition that may grow even wider in the near future....
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