Avaya WLAN: Guest/BYOD Access

Avaya WLAN: Guest/BYOD Access

Avaya WLAN: Guest/BYOD Access

Hear Dave Weal, Avaya Consulting Systems Engineer, discuss how Avaya WLAN 9100 and Identity Engines helps secure guest and BYOD network access.

By Vocalcom

Four Ways the Right Call Center Software Will Help Improve Service Quality

Customers who reach out to call centers usually do so because they’re upset about something. Maybe they feel as though they’re getting charged too much. Maybe the product that they purchased isn’t working correctly. Maybe they’re disappointed in the quality of a service they’re receiving. Whatever the reason, callers aren’t usually in the best of moods, and it’s vital that...
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