Avaya WLAN: Guest/BYOD Access

Avaya WLAN: Guest/BYOD Access

Avaya WLAN: Guest/BYOD Access

Hear Dave Weal, Avaya Consulting Systems Engineer, discuss how Avaya WLAN 9100 and Identity Engines helps secure guest and BYOD network access.

By Vocalcom

5 Tips for Improving Customer Retention

Emotions play a significant role in customer experience, as many statistics clearly show. According to research by the Peppers & Rogers Group, 60% of customers stop engaging with a company when salespeople treat them indifferently, while 70% of customers leave a brand due to poor service. Customer retention therefore demands that companies understand the importance of making customers feel valued,...
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