Avaya WLAN: Guest/BYOD Access

Avaya WLAN: Guest/BYOD Access

Avaya WLAN: Guest/BYOD Access

Hear Dave Weal, Avaya Consulting Systems Engineer, discuss how Avaya WLAN 9100 and Identity Engines helps secure guest and BYOD network access.

By Vocalcom

Top 5 Tips for Excellent Customer Service on Facebook

Of all the social media channels used for customer service, Facebook maintains great popularity as a preferred channel for customer engagement. According to ZDNet, one study found Facebook to be the top customer service channel on social media. Unlike Twitter, which tends to be conversational and move quickly with limited characters, or other sites such as Instagram, which tend to...
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