Avaya's Gary Barnett Keynotes at Enterprise Connect 2015

Avaya's Gary Barnett Keynotes at Enterprise Connect 2015

Avaya's Gary Barnett Keynotes at Enterprise Connect 2015

Watch Gary Barnett, Senior Vice President and General Manager, Engagement Solutions at Avaya, keynote at #EC15

By Vocalcom

The Future of Call Center Customer Service: Emotion-Analyzing Software

Sure, there are a ton of call center solutions being brought to market to better help managers gauge employee performance and bolster customer satisfaction; however, an all-new software is surfacing to the top as a true game-changer, representing ample potential for revolutionizing customer service as we see it today. The company is called Beyond Verbal, and its name is pretty...
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