Avaya's Vincent Montelione has taken #ShowUsYourAvaya to a whole new level.

Avaya's Vincent Montelione has taken #ShowUsYourAvaya to a whole new level.

Avaya's Vincent Montelione has taken #ShowUsYourAvaya to a whole new level.

Avaya's Vincent Montelione has taken #ShowUsYourAvaya to a whole new level. Can you top this? Post your videos/photos on your favorite social media channel and tag them with #ShowUsYourAvaya! Thanks for the awesome video, Vince!

By Vocalcom

Delivering an Optimized Customer Experience with IVR

As discussed in our last blog post, IVR offers a host of benefits to both companies and customers alike. Companies may greatly reduce costs, increase sales, and maximize the efficiency of contact center agents, while customers save time and gain trust in a brand through an efficient customer service experience. However, simply implementing an IVR system is not enough for...
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