Bangkok Airways Personalizes Air Travel with SAP HANA

Bangkok Airways Personalizes Air Travel with SAP HANA

Bangkok Airways Personalizes Air Travel with SAP HANA

Hear how Bangkok Airways is personalizing air travel with SAP Business Suite powered by SAP HANA

By Vocalcom

Cracking Down on Customer Churn

Customer retention is unquestionably a huge concern and one that should be under constant evaluation and scrutiny. For the call center manager, driving customer retention not only means boosting profit, but dodging the costly bullet of losing a customer to a competitor (as many veterans in the space know from experience, it’s cheaper to keep a client than to cultivate...
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