Bankhawk Analytics on the SAP Startup Focus Program

Bankhawk Analytics on the SAP Startup Focus Program

Bankhawk Analytics on the SAP Startup Focus Program

SAP Startup Focus Program's Bankhawk Analytics provides corporates with an entirely new way of looking at their banking. Using Bankhawk Analytics corporates can benchmark and optimise all aspects of their banking, allowing them to reduce their banking costs, reduce bank risk and improve cash management.

By Vocalcom

Social Media Analytics in the Call Center

For call center agents, approaching consumers on Twitter can be an intimidating proposition. On the one hand, it seems simple enough to send a tweet and respond to a mention of your brand. But, how do you know if the issue is something that needs to be added to your call center queue? Enter social media analytics: a new technology...
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