Behind the Scenes at UL, Where Mayhem Matters

Behind the Scenes at UL, Where Mayhem Matters

Behind the Scenes at UL, Where Mayhem Matters

Experts at UL light fires, shoot bullets at glass, smash hairdryers, douse electronics in water, put foil in microwaves and more – all on purpose. That purpose? Safety. For 120 years, consumers have trusted that products with the UL mark have been rigorously tested. Companies trust UL to protect trade secrets. And now, UL trusts Microsoft to help carry that legacy of trust into a digital future. Learn more at http://news.microsoft.com/stories/people/ul.html

By Vocalcom

5 Benefits of Conversational Commerce for Customer Experience

As brands strive to personalize customer service with the latest cutting-edge technology, conversational commerce is increasingly becoming the gateway to great customer experiences. Combining sophisticated automation with human intervention, conversational commerce holds great promise for the future of customer experience as it builds upon existing technologies and already popular customer messaging habits rather than reinventing the wheel. By enabling customers...
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