Behind the Scenes with the Dreamforce Team

Behind the Scenes with the Dreamforce Team

Behind the Scenes with the Dreamforce Team

Join us for a Salesforce LIVE exclusive with the brains behind the largest software conference in the world.

By Vocalcom

Lessons Learned by the Successful Call Center

School teaches us more than reading, writing and arithmetic – it provides us hands-on experience with life lessons. Follow these rules – inspired by early education – to make your call center the strongest it can be. 1.       Treat others the way you want to be treated They say the customer is always right; however, it can sometimes be difficult...
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