Behind the Scenes with the Dreamforce Team

Behind the Scenes with the Dreamforce Team

Behind the Scenes with the Dreamforce Team

Join us for a Salesforce LIVE exclusive with the brains behind the largest software conference in the world.

By Vocalcom

Raising the Bar for Collection Agencies with Advanced Predictive Dialing

The mere phrase “debt collection” automatically invokes frustrating images of exhausted call center agents attempting to euphemistically tell frustrated customers that they owe money. Thankfully, there is a technology that mitigates these challenges and improves the experience for both customers and collection agencies alike. Conversely, a predictive dialer solution offers many advantages aimed at enhancing agent efficiency and productivity by making...
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