Best Digital Practices From A B2B Powerhouse

Best Digital Practices From A B2B Powerhouse

Best Digital Practices From A B2B Powerhouse

Raj Rao, Vice President of Global eTransformation at 3M, draws from the past five years of digital best practices from around 3M and shares advice with attendees on how to get in front of your C-Suite to get buy in and help your goals get accomplished.

By Vocalcom

6 Tips for Positive Customer Service Communication

Modern customer experience has evolved beyond reactive service and putting customers on hold. These days, winning customer loyalty is all about giving them choices across many channels, saving them time, and delivering a personal touch that makes them feel appreciated. Indeed, in spite of all the new technologies that are making customer service more seamless and efficient, the human touch...
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