Bestsellers India Customer Testimonial Video - SAP Hana Enterprise Cloud

Bestsellers India Customer Testimonial Video - SAP Hana Enterprise Cloud

Bestsellers India Customer Testimonial Video - SAP Hana Enterprise Cloud

Bestseller is a Danish fashion house. They have 12 brands across the globe and about 4500 stores. They are present in about 45 countries. Hear how Bestseller India is using SAP ERP powered by SAP HANA in the Cloud to manage their growing business.

By Vocalcom

Top 3 Best Practices for Effective Call Quality Monitoring

Contact center agents bear the great responsibility of managing customer service issues on a steady basis. One of the best ways for contact center managers to ensure that agents are providing the best service possible is to monitor the quality of their interactions with customers, yet some contact centers do not take a thorough approach for determining best practices. So...
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