Big Data for Mobile Offers â More Is Less

Big Data for Mobile Offers â More Is Less

Big Data for Mobile Offers â More Is Less

In this Take 30 with 1to1 Media webcast, Richard Char, managing director and global head of digital networks and merchant relations at Citi, chats with Mila D'Antonio, editor-in-chief at 1to1 Media, about his experience in starting one of the first multifunctional mobile wallet programs. Sponsored by TeleTech.

By Vocalcom

How Will WebRTC Impact The Web-Based Contact Center?

WebRTC has opened the floodgates of Web-based services and ushered in a new and transformative era of communications – one that brings with it an umpteen amount of possibilities. Allowing real-time communications (RTC) to be offered directly on the Web without the need for plug-ins or third-party software, WebRTC brings a slew of advantages and benefits to both users and...
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