Biography

Biography

Biography

http://www.NetworkEtiquette.net David Chiles began his writing career winning essay contests at O'dea High School and writing for the school paper. He is a past President of a Legal Society and holds Competent Communicatorand Advanced Communicator designations from Toastmasters International. The site that accompany's the Netiquette Book Series was coded by hand. It started the Information Age in 2006. Teachers and students around the world use it as the standard for internet etiquette, Netiquette. Teachers in the USA had to ask permission to use it. So, Chiles, gave license to accredited schools and made Netiquette Books even better.

By Vocalcom

What Role Does Gamification Play in the Call Center?

While every job is always going to feel like ‘work’ to a certain extent, gamification is making strides to reduce that feeling as much as possible. Gamification is the process is which normal work processes are turned into competitive activities, transforming goals into awards to build a sense of camaraderie among co-workers. When it comes to call center software, there...
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