Brasil's Customer Festival 2014 Promo Video

Brasil's Customer Festival 2014 Promo Video

Brasil's Customer Festival 2014 Promo Video

2014 marked the 4th year of Brasil's Customer Festival being the leading loyalty marketing and business intelligence event. We had a great time, and we hope to see you there for next year's event! Visit the website here: http://www.terrapinn.com/customerbrasil

By Vocalcom

What Role Does Gamification Play in the Call Center?

While every job is always going to feel like ‘work’ to a certain extent, gamification is making strides to reduce that feeling as much as possible. Gamification is the process is which normal work processes are turned into competitive activities, transforming goals into awards to build a sense of camaraderie among co-workers. When it comes to call center software, there...
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