Brasil's Customer Festival 2014 Promotional Video

Brasil's Customer Festival 2014 Promotional Video

Brasil's Customer Festival 2014 Promotional Video

2014 marked the 4th year of Brasil's Customer Festival being the leading loyalty marketing and business intelligence event. We had a great time, and we hope to see you there for next year's event! Visit the website here: http://www.terrapinn.com/customerbrasil

By Vocalcom

7 Rules for Effective Customer Service Communication

In customer service interactions, communication means everything. Whether a customer needs help with a product purchase or is completely frustrated to the point of leaving the brand, customer service agents need to use the right skills to connect with customers in a way that leaves them calmer, satisfied, and confident in the brand. Here are seven rules for effective customer...
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