Brzi savjet za CRM 2013: Brzi pristup podacima o klijentu u sustavu Microsoft Dynamics CRM

Brzi savjet za CRM 2013: Brzi pristup podacima o klijentu u sustavu Microsoft Dynamics CRM

Brzi savjet za CRM 2013: Brzi pristup podacima o klijentu u sustavu Microsoft Dynamics CRM

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By Vocalcom

5 Ways to Humanize the Customer Experience

The modern customer is often on the go, seeks timely support, and wants a seamless experience. While such demands may be met through advanced technologies, the human touch remains essential. According to a Harvard Business Review article on the science of customer emotions, when a major bank recently unveiled a credit card targeted to millennials and designed to evoke emotional...
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