BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

Interview with Andrew Forsyth and Robert Barringay from BSkyB about how it felt for them and their team to win the most improved for social media category at the Top 50 gala dinner earlier this year.

By Vocalcom

Treat Your Customers Like Family This Holiday Season

Every day, your customers’ service needs change. Today, they have a question about a product on your website, and might find the push-to-talk button handy. Tomorrow, they may not be in a place where they can talk so freely, and so they choose to chat with an agent online. If they’re in a hurry, they might prefer a simple phone...
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