BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

Interview with Andrew Forsyth and Robert Barringay from BSkyB about how it felt for them and their team to win the most improved for social media category at the Top 50 gala dinner earlier this year.

By Vocalcom

Part 2 - Turning Your Contact Center into More than Just a Cost Center

One huge challenge today for many enterprises is supporting consumers who begin transactions on one channel and then move to another. In part one of this series, we examined how customer experience teams need to better optimize these strategies for companies’ overall goals and objective with advanced, integrated call center software solutions. Perhaps one of the biggest downfalls for a...
View Full Article