Build 2015: Keynote Highlights

Build 2015: Keynote Highlights

Build 2015: Keynote Highlights

Highlights from the Build 2015 conference for developers. Satya Nadella and others discuss Windows 10, Azure, HoloLens, and more.

By Vocalcom

The Tale of One Successful Company's Customer Service Meltdown

It just goes to show that even the most profitable company can begin to burn if it doesn’t ensure a competitive, pleasant customer experience. The company in question is Ryanair, a European low-cost airline. Ryanair boasts annual profits of about 500 million euro; however, the brand is now experiencing profit warnings, likely due to what CEO Michael O’Leary would rather...
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