Building a Simple Flow Using Visual Workflow

Building a Simple Flow Using Visual Workflow

Building a Simple Flow Using Visual Workflow

Follow along as we create a simple two-screen pledge flow using user input fields and choices. We'll collect users' information, ask them to choose a pledge level, then thank them for their donation. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

Age is Just a Number: All Generations Demand Effortless Customer Service

Most likely, you’ve heard the phrase “Age is just a number.” In the contact center industry, this slogan rings especially true. Although customer service channel usage has significantly shifted from only a few years ago, all generations demand – and deserve – effortless customer service. Whether it’s e-mail, chat, mobile or traditional voice, the end result should be the same:...
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