Building a Simple Flow Using Visual Workflow

Building a Simple Flow Using Visual Workflow

Building a Simple Flow Using Visual Workflow

Follow along as we create a simple two-screen pledge flow using user input fields and choices. We'll collect users' information, ask them to choose a pledge level, then thank them for their donation. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

Raising the Standards of the Telephone Call Center

When the Affordable Care Act website was encountering some problems, a phone number was given for customers to dial into to seek assistance. For those of us dealing with call center software, though, the notion of a telephone-only call center seemed like a well-intentioned – yet perhaps unrealistic – solution to a multi-channel problem. Those in the health policy industry...
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