Building Expert Networks with SAP HANA Cloud Platform

Building Expert Networks with SAP HANA Cloud Platform

Building Expert Networks with SAP HANA Cloud Platform

See how SAP partner EnterpriseJungle empowers company employees to quickly identify tribal knowledge and expertise within their workforce. With an application built on SAP HANA Cloud Platform, James Sinclair and his team use multiple data sources and enhanced intelligence to give enterprise organizations a competitive edge. See EntepriseJungle’s solution in action, and hear from James why his startup decided to partner with SAP.

By Vocalcom

Top 4 Benefits of IVR Systems for Customer Service

Automation is quickly becoming the rule for delivering faster and richer customer experiences. Giving customers self-service options is key to empowering them and winning their long-term loyalty. One of the most sophisticated tools for great automated service is IVR, or interactive voice response. IVR systems are telephony menu systems that use either speech-recognition or touch-tone technology to enable the identification,...
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