Building Expert Networks with SAP HANA Cloud Platform

Building Expert Networks with SAP HANA Cloud Platform

Building Expert Networks with SAP HANA Cloud Platform

See how SAP partner EnterpriseJungle empowers company employees to quickly identify tribal knowledge and expertise within their workforce. With an application built on SAP HANA Cloud Platform, James Sinclair and his team use multiple data sources and enhanced intelligence to give enterprise organizations a competitive edge. See EntepriseJungle’s solution in action, and hear from James why his startup decided to partner with SAP.

By Vocalcom

Your Customers Give You Plenty of Data: Are You Using It?

Jack has the same problem every time he dials into a customer contact center. Since he struggles to speak English, he can’t always understand the customer representative or automated list being offered. Oftentimes, as a result, he finds himself hanging up or being connected to the wrong department. Needless to say, it’s an incredibly frustrating experience. So, imagine how good...
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