Building Plug-Ins & Templates using SAP Web IDE

Building Plug-Ins & Templates using SAP Web IDE

Building Plug-Ins & Templates using SAP Web IDE

Learn how to build Plug-Ins & Templates from scratch and share it to other users. The plugin we are going to create will add a new functionality to the Tools menu. Furthermore we will explore the creation of a custom template in order to extend the existing SAP Fiori Starter template: this will be put it in a new template category.

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Part 3 - Turning Your Contact Center into More than Just a Cost Center

A mere few years ago, telephony-centric roadmap planning for the contact center primarily focused on proprietary hardware elements. However, as technology shifted to encompass integrated software suites, so too much contact center managers and decision makers shift their planning for similar integration. Contact centers plans of yesteryear need to be left on the cutting room floor as the industry lends...
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