Business Process in Microsoft Dynamics CRM 2015

Business Process in Microsoft Dynamics CRM 2015

Business Process in Microsoft Dynamics CRM 2015

Business process flows are a great way to deliver guidance and implement best practices for your organization. In this short video Karan Srivastava serts up an example of how business process flows for a medical business. For more information, visit the CRM Customer Care Center - http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx Or, the CRM Help Center - http://www.microsoft.com/en-us/dynamics/crm-help-center/default.aspx

By Vocalcom

Deploying Your Agents Absolutely Anywhere

It used to be the case that every contact center needed to be contained in one physical building in which every employee worked nine to five. But oh, how things have changed. Not only do customers want and expect to be able to reach a contact center agent beyond the regular office hours (many expect 24/7/365 support), but, as a...
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