Business Process in Microsoft Dynamics CRM 2015

Business Process in Microsoft Dynamics CRM 2015

Business Process in Microsoft Dynamics CRM 2015

Business process flows are a great way to deliver guidance and implement best practices for your organization. In this short video Karan Srivastava serts up an example of how business process flows for a medical business. For more information, visit the CRM Customer Care Center - http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx Or, the CRM Help Center - http://www.microsoft.com/en-us/dynamics/crm-help-center/default.aspx

By Vocalcom

The Social Media Battle Rages On - Call Centers, Customer Service and More

While many call centers are still working to fully integrate Facebook and Twitter into to their multi-channel service options, social media avenues only continue to widen and strengthen. Just a few of the up-and-coming applications and networks to keep an eye on are Snapchat, WhatsApp, Line, Tumblr, Instagram, Pinterest, Kakao and Reddit.   While a service like Snapchat – in...
View Full Article