Call Centre & Customer Management Expo 2013

Call Centre & Customer Management Expo 2013

Call Centre & Customer Management Expo 2013

This is it, thw big day has finally arrived and here we are at the Call Centre & Customer Management Expo 2013 at London's Olympia.

By Vocalcom

New Research Reveals Enterprise CRM Adoption Trends

When it comes to customer relationship management (CRM) systems, it can be tough to decide which way to go. Recent research revealed by Software Advice – a site that offers expert reviews of various software and technology – shows that half of industry leaders are still deciding between a cloud and an on-premises system. But for those who have decided...
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