Call Centre & Customer Management Expo 2013

Call Centre & Customer Management Expo 2013

Call Centre & Customer Management Expo 2013

This is it, thw big day has finally arrived and here we are at the Call Centre & Customer Management Expo 2013 at London's Olympia.

By Vocalcom

How the Retail Industry Can Leverage a Unified Digital Call Center

The retail industry encompasses quite a lot of segments – all of which can benefit from the unified digital call center. The retail industry is also notably the most competitive; with thousands of contenders seeking a niche within this expansive market, it’s vital that businesses leverage the power of advanced call center solutions to boost profit and preserve business continuity....
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