CEAT Limited Drives Success in the Tire Business with SAP ERP powered by SAP HANA

CEAT Limited Drives Success in the Tire Business with SAP ERP powered by SAP HANA

CEAT Limited Drives Success in the Tire Business with SAP ERP powered by SAP HANA

With SAP® ERP powered by SAP HANA®, CEAT now has mobile analytics that allow regional offices to monitor performance against key performance indicators. Database compression is dramatically simplifying IT management.

By Vocalcom

Research Shows Customer Service Leaders Struggle Balancing Cost and Customer Satisfaction

A vast majority of customer service managers or decision-makers say that providing “good customer service” is among their top strategic priorities; however, a majority struggle with the act of balancing cost and customer satisfaction. In fact, only 37 percent of companies have a dedicated budget for customer experience improvement initiatives, according to a recent whitepaper from top industry analyst Forrester...
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