CEAT Limited Drives Success in the Tire Business with SAP ERP powered by SAP HANA

CEAT Limited Drives Success in the Tire Business with SAP ERP powered by SAP HANA

CEAT Limited Drives Success in the Tire Business with SAP ERP powered by SAP HANA

With SAP® ERP powered by SAP HANA®, CEAT now has mobile analytics that allow regional offices to monitor performance against key performance indicators. Database compression is dramatically simplifying IT management.

By Vocalcom

Mobility in the Virtual Call Center

The bottom-line is unquestionably important for any call center hoping to gain new customers and retain those that they already have. So, what can call center managers do to strengthen that bottom line? Simply put, know the difference between ease of experience and satisfaction, which often comes down to the experience customers have when they reach the call center. With...
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