CEBâs Sales and Service Professional Development Program (SSPD)

CEBâs Sales and Service Professional Development Program (SSPD)

CEBâs Sales and Service Professional Development Program (SSPD)

CEB offers graduates and early careerists the opportunity to sell actionable insights, tools, and solutions that change the way companies operate. In this program, you will develop world-class sales skills, learn how to engage C-level executives, and launch a fast-paced career in sales. Apply at http://www.cebcareers.com

By Vocalcom

That 'Unsuccessful' Customer Call Is More Important Than You Think

Every call center leader knows that not every client interaction is going to work out exactly as planned. Unfortunately, these interactions have been shown to even end in frustration and a negative experience on both the customer and the employee’s end (paying a quick visit to YouTube and listening to a sampling of nightmarish examples will prove this true). While...
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