CEOs of Sunrise and Acompli Talk Reinventing Productivity

CEOs of Sunrise and Acompli Talk Reinventing Productivity

CEOs of Sunrise and Acompli Talk Reinventing Productivity

Microsoft’s Steve Clayton talks reinventing productivity with the CEOs of Sunrise and Acompli, two companies recently acquired by Microsoft.

By Vocalcom

The Power of Website Support for Your Call Center Strategy

When it comes to a call center strategy, the need to seamlessly handle incoming phone, e-mail and social media inquiries should be top of mind for managers and agents alike. One element that often falls by the wayside, though, is online support delivered via a company’s website. So many call center interactions start with a customer perusing a company’s website...
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