Chapter 1 - Welcome and Corporate Overview - Dreamforce '14 Opening Keynote

Chapter 1 - Welcome and Corporate Overview - Dreamforce '14 Opening Keynote

Chapter 1 - Welcome and Corporate Overview - Dreamforce '14 Opening Keynote

Salesforce Chairman and CEO Marc Benioff welcomes a packed audience to Dreamforce 2014. He introduces Salesforce's partnership with San Francisco Unified School District and speaks with Edwin Lee, the Honorable Mayor of San Francisco and Richard A. Carranza, Superintendent San Francisco Unified School District about the impact of the program.

By Vocalcom

Top Three Benefits of a Predictive Dialer

Calling a list of people can seem like a daunting task. There are hang-ups, long wait times, and some dial tones that neither end nor go to voicemail—they just leave you hanging. Long wait times can be a death knell for call centers if not properly managed. Agents need to maximize the amount of time that they are on the...
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