Chapter 4: Apps - Salesforce World Tour New York Keynote - 11/19/14

Chapter 4: Apps - Salesforce World Tour New York Keynote - 11/19/14

Chapter 4: Apps - Salesforce World Tour New York Keynote - 11/19/14

Mike Rosenbaum, EVP, Platform, Salesforce, shares a vision of how customers can build apps with Salesforce1 Platform with Lightning with a demonstration featuring Coca-Cola Germany.

By Vocalcom

Customizing the Customer Experience Across all Channels

As you continue to diversify the ways in which your customers can interact with you, it’s important to remember that your efforts should be customized to fit not just the customer but the customer’s use of the channel, as well. For instance, someone might respond well to a flash sale announcement on Foursquare or in a personal text but not...
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