Chapter 5: Sales, Marketing, Service & Community - Salesforce World Tour New York Keynote - 11/19/14

Chapter 5: Sales, Marketing, Service & Community - Salesforce World Tour New York Keynote - 11/19/14

Chapter 5: Sales, Marketing, Service & Community - Salesforce World Tour New York Keynote - 11/19/14

Linda Crawford, EVP & GM Sales Cloud, Salesforce, presents a vision of how companies can connect with their customers in entirely new ways featuring Honeywell.

By Vocalcom

Virtual Call Centers: Providing the Opportunity for Multi-Channel Support

When it comes to providing customers with the dependable and reliable services they need, there’s more than one type of communication service and medium that can – and should – be utilized to achieve this goal. The form of communication customers depend on is not limited to one form. Therefore, it’s extremely important for companies to use more than one...
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