Chapter 5: Sales, Marketing, Service and Community - Salesforce World Tour New York

Chapter 5: Sales, Marketing, Service and Community - Salesforce World Tour New York

Chapter 5: Sales, Marketing, Service and Community - Salesforce World Tour New York

Linda Crawford, EVP & GM Sales Cloud, Salesforce, presents a vision of how companies can connect with their customers in entirely new ways featuring Honeywell.

By Vocalcom

New Customer Service Stats That You Need to Know

The call center industry is synonymous with that of customer service. The two are like salt and pepper, a burger and fries or peanut butter and jelly. Any call center manager – or any business executive, for that matter – needs to stay on his or her toes when it comes to the latest trends, insight and pertinent data being...
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