Chapter 6: Closing Remarks - Salesforce World Tour New York Keynote - 11/19/14

Chapter 6: Closing Remarks - Salesforce World Tour New York Keynote - 11/19/14

Chapter 6: Closing Remarks - Salesforce World Tour New York Keynote - 11/19/14

Keith Block, Vice Chairman and President, shares closing remarks at the end of the Welcome to the Customer Success Platform keynote, recorded in New York City on November 19, 2014.

By Vocalcom

6 Key Benefits of a Cloud Contact Center

As the global cloud market continues to grow at a steady pace, cloud contact center solutions likewise remain a robust tool for delivering superior customer experiences. Indeed, a Forrester report predicts that the global cloud market will reach $146 billion this year and $236 billion by 2020. With the promise of greater scalability, improved efficiency, and lower costs to companies,...
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