Charles Tyrwhitt and Microsoft Dynamics

Charles Tyrwhitt and Microsoft Dynamics

Charles Tyrwhitt and Microsoft Dynamics

Charles Tyrwhitt endeavour to produce the finest menswear with timeless style and uncompromising quality, complemented with exemplary customer service. It is one of the UK’s fastest growing businesses and this growth is supported by having Microsoft Dynamics AX as a powerful ERP solution at the heart of the business.

By Vocalcom

Winning Over Customers with Proactive Customer Service

Traditionally, customer service has often been viewed as a reactive means of handling customer concerns. While contact centers play a pivotal role in managing this critical aspect of business, taking the extra step toward pleasing customers before an issue arises-or just for the sake of pleasing them-can be key to winning them over. Here are five ways to deliver excellent...
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