Chatter Groups

Chatter Groups

Chatter Groups

What makes a Chatter group successful? This short video walks you through how group owners, managers and members all contribute to making a group's success. From adding members, to regular updates and announcements, there are simple ways to get your Chatter groups up and running.

By Vocalcom

Need-to-Know Info for Taking Your Service Center From Standard to Stellar

Research continues to prove the success of treating customers more like you would your very own friends and family. For example, in a recent Customer Experience Impact (CEI) report from Oracle, over half of customers said that brands have fallen short due to impersonal service, where some say that the company can’t even get the customer’s name right. This push...
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