Choose to report on GL or AA data with Management Reporter 2012 for Microsoft Dynamics ERP

Choose to report on GL or AA data with Management Reporter 2012 for Microsoft Dynamics ERP

Choose to report on GL or AA data with Management Reporter 2012 for Microsoft Dynamics ERP

With Management Reporter CU10, we’ve introduced the ability to opt-out of reporting on Analytical Accounting (AA) data for those using the data mart. In speaking with customers, we’ve found that many people may use Analytical Accounting for specific processes, but may not need to include AA detail on their financial statements. http://blogs.msdn.com/b/dynamics_financial_reporting/

By Vocalcom

Robotic Process Automation and the Contact Centre

I attended a very interesting "round table" lunch recently hosted by Teleperformance. It was titled RPA and Making Customer Service Easy. I was intrigued. What was RPA? How had I missed it? After all, I hear about most new products or innovations that effect the Contact Centre. Had we invented a Robot that sat there 24x7 and answered each and...
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