Chuck Davis, CEO of Swagbucks.com

Chuck Davis, CEO of Swagbucks.com

Chuck Davis, CEO of Swagbucks.com

Davis is the CEO of Swagbucks.com and a venture partner for Technology Crossover Ventures. He is the former CEO of Fandango and former president and CEO of Shopzilla, Inc.

By Vocalcom

Utilizing Common Smartphone Features to Inform Contact Center Clients

In running a contact center, it is important to realize how customers most frequently utilize their time. By knowing how the customer lives, the organization can more effectively reach out and connect to the customers that they serve. One interaction that cannot be ignored is using the “contact center” that the customer has at their immediate disposal—their smartphone. In an...
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