CIO and CMO Partnerships To Create A Winning Strategy

CIO and CMO Partnerships To Create A Winning Strategy

CIO and CMO Partnerships To Create A Winning Strategy

Forrester VP, Group Director and Forum host shares insights into the importance of the CIO and CMO partnership in order to create a winning technology strategy. Learn more about our Age of the Customer research: https://solutions.forrester.com/age-of-the-customer

By Vocalcom

10 Tips for Exceptional Customer Service - Part 2

As described in our previous blog post, providing exceptional customer service means surpassing customer expectations. From embracing a proactive approach to engaging employees for better feedback, contact centers can better connect with their customers using a variety of different methods. Here are five more tips for delivering exceptional customer service. Empower your customers. Empower customers by giving them a full sense of...
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