Citizen Service Request Capabilities

Citizen Service Request Capabilities

Citizen Service Request Capabilities

for Public Sector Organizations – Citizen service request capabilities features Microsoft Azure, Office 365, SharePoint, Power BI, and Microsoft Dynamics CRM Online. See how Dynamics CRM increases the quality of citizen interactions, empower government employees to provides a positive experience, and help governments do more with less by providing a greater insights into data.

By Vocalcom

At least 15 Percent of Customers Desire Online Assistance - Does Your Contact Center Give It to them?

There are many different options customers can take advantage of if they’re looking for that little extra service push. When it comes to finding the specific answers they’re looking for, there are more options than ever before for customers to use, regardless of where they’re located, such as in-store kiosks, automated responses and direct customer service applications on mobile devices....
View Full Article