Class of 2016 First Class

Class of 2016 First Class

Class of 2016 First Class

Members of the Class of 2016 reflect upon their experiences and impressions of their first class at Harvard Business School.

By Vocalcom

How to Use Big Data to Enhance Customer Experiences

Big data has been a key player in customer engagement for some time now, and it promises to remain that way in the new year. According to IDC, global big data and business analytics revenues are forecast to reach just over $180 billion in 2019, showing an increase of more than 50% over a five-year period. While brands have typically...
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