Class of 2016 Section Reveal

Class of 2016 Section Reveal

Class of 2016 Section Reveal

Members of the Class of 2016 gather on Spangler lawn to receive their section assignments and meet classmates.

By Vocalcom

Three Must-Have Features For Strengthening Virtual Call Center Agents

Taking call center operations into the virtual realm has proven quite beneficial for business managers and contact center professionals for several reasons: significant cost savings, increased productivity and greater overall flexibility. Perhaps most notable, however, is the benefit of improved agent efficiency and increased employee satisfaction. Despite widespread initiatives for employees to work inside the office – like Marissa Mayer’s...
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