Client Library Reference Design: A Journey to Media Server Enlightenment

Client Library Reference Design: A Journey to Media Server Enlightenment

Client Library Reference Design: A Journey to Media Server Enlightenment

Today Dan will finish his work on the Client Library Reference Design. Dan will cover all the major objects inside the library (ObjectFactory, Connector, call, etc) and explain how to use the finished Library to create fully functional XMS Rest Applications. He will also walk though some library internals and showcase how to use the library in both sync and async modes. To participate in the discussion on “What are your thoughts on the Client Library Reference Design ?” visit the Dialogic Exchange Network at http://www.dialogic.com/den/default.aspx Links referenced in the video: GitHub Location for the Client Library - https://github.com/Dialogic/dialogic-rest-java Client Library Tech Note - http://www.dialogic.com/support/helpweb/helpweb.aspx/4002/getting_started_with_the_xms_java_sample_client_library/PM_XMS EchoTest Demo Tech Note - http://www.dialogic.com/support/helpweb/helpweb.aspx/4003/xmsechotest_xms_java_client_library_sample_for_rest_application_development/PM_XMS Library Reference Design Project Introduction - http://www.dialogic.com/den/developers/b/developers-blog/archive/2015/01/28/reference-design-project-building-a-client-library-a-journey-to-media-server-enlightenment.aspx?utm_content=11532089&utm_medium=social&utm_source=twitter Reference Project High Level Design - http://www.dialogic.com/den/developers/b/developers-blog/archive/2015/02/25/reference-design-project-high-level-design-a-journey-to-media-server-enlightenment.aspx?utm_content=12515595&utm_medium=social&utm_source=twitter REST Interface Deep Dive - http://www.dialogic.com/den/developers/b/developers-blog/archive/2015/02/11/rest-interface-deep-dive-a-journey-to-media-server-enlightenment.aspx For new episodes, subscribe Here! http://www.youtube.com/subscription_center?add_user=dialogiccorp Follow Dialogic on Twitter https://twitter.com/Dialogic Follow Dan Wolanski on Twitter: https://twitter.com/Dan_Wolanski Visit the Dialogic Exchange Network at http://www.dialogic.com/den/default.aspx Like us on Facebook https://www.facebook.com/DialogicInc Follow Dialogic on Linkden: http://www.linkedin.com/company/dialogic?trk=fc_badge Follow Dialogic on Google+: https://plus.google.com/s/Dialogic%2C%20Inc#s/Dialogic,%20Inc

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Social Media Analytics in the Call Center

For call center agents, approaching consumers on Twitter can be an intimidating proposition. On the one hand, it seems simple enough to send a tweet and respond to a mention of your brand. But, how do you know if the issue is something that needs to be added to your call center queue? Enter social media analytics: a new technology...
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