Closing Thoughts | SU Summit Spain

Closing Thoughts | SU Summit Spain

Closing Thoughts | SU Summit Spain

Let's take a look at how everybody is enjoying the event. People are mingling, having some tapas, enjoying some drinks. I wish I could come here every day! I don´t think anybody here is as popular as Nigel. Seems like everybody wants to go meet him and shake his hand...myself included! Doctor Daniel Kraft blew everybody with his high paced presentation good luck taking notes. Spain you treated us right, can't wait for the next time! Learn more about SU Summits: singularityu.org/global/summits/

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Customer service is rapidly evolving in this new era of conversational commerce. As messaging apps increasingly become prime channels for customer engagement, brands are shifting focus to providing more personalized, comprehensive, and timely service. The hot new technology to deliver such premium service is chat bots, which many believe will transform customer service as we know it. Defined as artificial...
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