Coca-Cola Germany

Coca-Cola Germany

Coca-Cola Germany

Coca-Cola Germany knows that the competition is in the speed, not in the size. Even as one of the world’s largest corporations, Coca-Cola Germany makes decisions in real-time, all in the interest of the customer and their experience with the brand.

By Vocalcom

Personalized Customer Service Wins Customer Loyalty

In our modern age of digital customer service, customers may engage with brands in more ways than ever before—and at a much faster pace. Omnichannel strategy and the growing presence of self-service options have certainly helped streamline customer service practices, but a question still remains: Will customer service eventually lose the human touch? Many studies show that there’s great power...
View Full Article