Community Cloud for Service Demo

Community Cloud for Service Demo

Community Cloud for Service Demo

Community Cloud for Service connects customers to the experts and best-practices in their community, and even lets them crowdsource answers, so your team can focus on the big issues. Deliver excellent service and close cases faster with white-glove communities that connect customers to the information they need, fast — increasing frontline resolution. Learn more about Community Cloud for Service at http://www.salesforce.com/service-cloud/features/

By Vocalcom

Visual IVR Gives Customers An Effortless Mobile Experience

Delivering excellent mobile customer service is a must nowadays for businesses with the ever-prevalent use of smartphones. Consumers like to access information on the go, and many reach out to contact centers for support from their mobile devices with the hope that service will be quick and efficient. Companies keeping up with this trend may have optimized their website for...
View Full Article