Complex Configurations in the Manufacturing Space

Complex Configurations in the Manufacturing Space

Complex Configurations in the Manufacturing Space

Listen as Gil Garcia, Director of Manufacturing Industries for Microsoft, and Scott Sandusky, Director of CPQ Business Development for Experlogix, discuss complex configurations in the IEM industry. Standardizing configurations is a key issue in the manufacturing space. Learning how to make the most of your configuration engine can help make a complicated process much more simple. For more Microsoft Dynamics information, please visit - http://bit.ly/1sTHo4T.

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Call Center Execs Confident in Customer Service, Yet Hesitant to Go Multi-Channel

A survey conducted by Firstsource Solutions during this year’s Call Center Week 2013 - recently held in Las Vegas – shows that the majority of call center executives are sitting pretty when it comes to the quality of their customer service. In fact, 85 percent of those surveyed described their organization’s customer service as either “exceptional” or “good.” Meanwhile, only...
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