Connections 14 - the Journey is the Reward

Connections 14 - the Journey is the Reward

Connections 14 - the Journey is the Reward

Why do customers choose brands? They choose brands that take them on a journey. Today, with the Journey builder, you have the power to guide the journey every step of the way. The opening film to Connection 14, the digital marketing event of the year.

By Vocalcom

Top Reasons You Need Social Call Center Software to Get you Through This Holiday Season

The numbers are in: most companies fail the customer service test. They don’t even make it close to the “just passing” mark, according to the findings of a recent American Express study. Three key findings surfaced from the report: Most customers still don’t think service is good enough, much less getting better. Most people will spend (a lot) more money...
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