Connections 14 - the Journey is the Reward

Connections 14 - the Journey is the Reward

Connections 14 - the Journey is the Reward

Why do customers choose brands? They choose brands that take them on a journey. Today, with the Journey builder, you have the power to guide the journey every step of the way. The opening film to Connection 14, the digital marketing event of the year.

By Vocalcom

10 Tips for Exceptional Customer Service - Part 2

As described in our previous blog post, providing exceptional customer service means surpassing customer expectations. From embracing a proactive approach to engaging employees for better feedback, contact centers can better connect with their customers using a variety of different methods. Here are five more tips for delivering exceptional customer service. Empower your customers. Empower customers by giving them a full sense of...
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