Console for Sales Feature Demo

Console for Sales Feature Demo

Console for Sales Feature Demo

Give your sales team access to all of the tools they need to be more productive, on one single screen, with the Salesforce Console for Sales.

By Vocalcom

The Complexity of the Contact Center Customer Ecosystem

When it comes to customer service, getting it “right” feels like the easiest thing in the world. Just ask the customer what they want, surely. The problem with this approach, though, is that customers often have varying needs and priorities depending on their circumstances. Furthermore, customers have preferences in how they engage with contact center agents. While the emergence of...
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