Console for Service Feature Demo

Console for Service Feature Demo

Console for Service Feature Demo

The Salesforce Console for Service lets agents everywhere deliver fast, personalized customer service more efficiently than ever before.

By Vocalcom

The Importance of Connected Devices in the Call Center

Just a few years ago, a connected device seemed to refer to when something was plugged into the wall. Today, it’s difficult to keep track of all the different ways that devices can connect to one another. From desktops to laptops and smartphones to tablets, it is predicted that 15 billion digital devices will be connected by 2020. This connectivity...
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