Console for Service Feature Demo

Console for Service Feature Demo

Console for Service Feature Demo

The Salesforce Console for Service lets agents everywhere deliver fast, personalized customer service more efficiently than ever before.

By Vocalcom

Part 3 - Three Questions You Need to Ask Before Investing in Cloud Call Center Software

In the first two parts of this series, we discussed why you should consider staffing flexibility and overall business agility when considering cloud call center software. In the final part of this series, we’re bringing this full circle to discuss what these two considerations support together – business continuity. Business continuity entails day-to-day responsibilities, such as system backups and project...
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