Contact Center Compliance TCPA Summit Series

Contact Center Compliance TCPA Summit Series

Contact Center Compliance TCPA Summit Series

Compliance litigation involving the TCPA is at an all time high. Proven defense strategies and expert advise along with a reliable compliance partner are critical to remain ahead of professional litigators. Learn why leading companies trust DNC.com to manage their liability.

By Vocalcom

Bringing CRM Back to the Basics

As technology in the call center software becomes ever more sophisticated, it’s easy to forget who’s at the heart of all of these great advances: the customer. It’s especially important to keep this fact top of mind when dealing with your customer relationship management (CRM) software. Performance metrics and analytics are certainly important (and a great CRM dialer can help...
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