Convergence 2014 Europe Customer Excellence Awards Winner - Business Operations Excellence - Sodexo

Convergence 2014 Europe Customer Excellence Awards Winner - Business Operations Excellence - Sodexo

Convergence 2014 Europe Customer Excellence Awards Winner - Business Operations Excellence - Sodexo

Hear from Vincent Ribet, VP, Business Coordination & Engagement for Sodexo, winner for Business Operations Excellence, and Francois Matte, Global AX Lead for Avanade, on how Microsoft Dynamics AX and partner Avanade have helped reduce procurement costs, increased efficiency, flexibility, agility, and time-to-market. For more Customer Success Stories, visit http://www.microsoft.com/en-us/dynamics/customer-success-stories.aspx.

By Vocalcom

Make Your Customers Feel Like Number One

There is no such thing as “one size fits all” when it comes to customer service. In today’s increasingly digital world, consumers are quickly getting used to the idea of customizing their experiences – be it by streaming episodes On Demand on Netflix or marking a song “thumbs-up” on Pandora Radio. So, why should your call center solutions be any...
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